Browse return policies by store.
The essential rules, without the endless fine print.
Target
Eligible payment card or Target account
Costco
Warehouse Member Services; Costco.com Orders & Returns for online purchases
Walmart
Debit or credit card for store purchases; phone number, email, or account purchase history for online orders
Best Buy
Best Buy account order history
Amazon
Your Orders or a gift’s 17-digit order number
The Home Depot
Online purchases: card, order number or email; mobile-wallet device may be needed
Apple
Apple Account order listing or receipt
Sephora
Beauty Insider information or online order evidence for Sephora.com returns to a Sephora store
Lowe’s
Use the official retailer policy; an unverified summary is not published.
Ulta Beauty
Proof of purchase or verification in Ulta Beauty’s system
Sam’s Club
Receipt or printed order preferred; online My Account / Order History
TJ Maxx
Keep your receipt; online returns may use shipping confirmation or order details
Nordstrom
Receipt or order number preferred; other purchase information may help
REI
Linked member purchases via member number; online orders via order number or Purchase History
Kohl’s
Order number, Kohl’s Rewards account, credit card number or return barcode in the Kohl’s App
Macy’s
Ordinary-purchase lookup not stated; Backstage may use an account number
DICK’S Sporting Goods
Use the official retailer policy; an unverified summary is not published.
GameStop
Valid proof: order number, confirmation email, original sales receipt, packing slip or return barcode
Micro Center
Insider Account: no receipt needed under the published guarantee
BJ’s Wholesale Club
Use the official retailer policy; an unverified summary is not published.
No Stores Found
Try a shorter store name or choose a different category.
Windows apply to most eligible items, not every purchase. Pending retailers show no policy summary or deadline estimate until reviewed. Check the linked official policy before making a return.
01 / THE DEADLINE
Know Your Window
See the standard return period and the products with a shorter clock.
02 / THE PROOF
Lost the Receipt?
Find out whether your card, membership, or order history can help.
03 / THE EXCEPTIONS
Read the Right Rules
Opened items, electronics, and final sale. Catch the details before you go.
Don’t let your return
window close.
Enter your purchase date and check an estimated deadline. Because “I’ll do it tomorrow” adds up.
Calculate Your DeadlineEstimated deadline in a non-leap year
April 1 · 90 days later
Illustration only. Your receipt and retailer’s terms take priority.
Return Policy Lookup: Check Your Options Before You Return
A return policy explains when a retailer may accept a purchase back, what condition the item must be in, and how your refund or exchange works. Those details can differ between stores, product categories, and sellers. Lookup Return Policy brings the essentials into a searchable directory for US shoppers. Instead of opening multiple help pages just to find a deadline, you can start with a concise summary, identify the exceptions that affect your purchase, and follow the official source for confirmation.
Find the Return Policy for Your Store
Search by retailer name or browse categories such as electronics, beauty, fashion, and home improvement. The directory includes the Target return policy, Walmart return policy, Costco return policy, and Amazon return policy. Each page separates the standard window from important restrictions. That matters because a general merchandise deadline may not cover a phone, computer, appliance, or third-party purchase. Start with your store, then check the item category and the date your return window actually begins.
Check Receipts, Opened Items, and Exceptions
A missing receipt does not always end your options. Some stores can attempt purchase verification through a payment card, order history, or membership record. Our summaries explain those possibilities without promising approval. Review the Home Depot return policy and Lowe’s return policy before returning tools or home purchases. For cosmetics, compare the Sephora return policy and Ulta Beauty return policy, paying attention to opened-product conditions and refund methods. Bring available proof and accessories, and check whether packaging or identification is required.
Estimate Your Return Deadline
The return deadline calculator adds a selected return period to your purchase or delivery date. Choose the retailer and relevant category rather than assuming every item receives the same number of days. For electronics, the Best Buy return policy is a useful starting point for checking standard and membership-specific periods. A calculated date is only an estimate: retailer counting methods, holidays, seller terms, and product eligibility can change the outcome. Your receipt or order’s actual return-by date takes priority over calendar math.
Understand Refunds and Store Credit
Accepting a return does not always mean refunding the original payment method. Gifts, unverified purchases, and certain later returns may qualify only for merchandise credit, while other requests can be declined. Check the Nordstrom return policy, Kohl’s return policy, or Macy’s return policy for your purchase before visiting customer service. Keep your return confirmation and any shipping receipt. Our refund timing guide explains why retailer processing and bank posting are separate steps, without suggesting a universal refund deadline.
Before mailing an item, confirm whether your return must arrive by the deadline or simply be shipped by it. Save the return authorization, use the specified shipping method, and retain tracking until your refund is resolved. If you purchased from a marketplace seller or received a gift, ask which return channel applies. Our guide to returns without a receipt can help you gather useful purchase details before you contact customer service.
Use Official Sources for the Final Answer
This tool is free, requires no account, and works on mobile or desktop. Store pages show their review status and link to official retailer policies. Some summaries are initial drafts awaiting editorial checks; do not treat them as verified current rules. When you check a return policy, confirm the seller, item condition, purchase date, and any exclusions that apply. Lookup Return Policy is an independent guide, not a retailer or refund service. Use it to prepare better questions and organize your next return, then rely on the retailer’s current terms for the final decision.
Return Policy Questions, Answered
Start with the basics. For a specific retailer’s deadlines and exceptions, check its dedicated policy page and official source.
What is a return policy?
A return policy explains the conditions under which a seller will accept a purchased item back. It usually covers return deadlines, item condition, proof of purchase, exclusions, and whether you receive a refund, exchange, or store credit. The policy does not guarantee that every purchase can be returned; your product and the seller’s terms matter.
What is a return policy in e-commerce?
An e-commerce return policy sets the rules for returning online purchases. In addition to eligibility and deadlines, it should explain how to request a return, where to send the item, whether return shipping costs apply, and whether online orders can be returned in store. Check whether the deadline starts on purchase, shipment, or delivery, and whether a marketplace seller has separate terms.
How do I check a store’s return policy?
Search for the retailer in this directory, then check the standard window, product exceptions, receipt requirements, and the page’s review status. Follow the official policy link and compare those terms with your receipt or order’s return-by date. Make sure you are checking the right seller, purchase method, and product category rather than relying only on a store’s general deadline.
Can I return an item without a receipt?
Sometimes. A retailer may be able to locate a purchase through your original payment card, order history, or membership account. If it cannot verify the purchase, it may offer merchandise credit, request identification, apply limits, or decline the return. A successful purchase lookup does not override product exclusions, condition requirements, or the return deadline.
How do I find my last day to return an item?
Start with the return-by date on your receipt or order details. If no date is shown, check when the retailer’s window begins and which period applies to your product. Our calculator adds calendar days to your selected purchase or delivery date, but its result is only an estimate. Counting methods, membership benefits, holiday extensions, and seller rules can change the actual deadline.
Can I return an opened or used item?
It depends on the retailer and product. Some eligible items may be accepted in gently used or like-new condition, while other opened products are exchange-only, subject to a restocking fee, or nonreturnable. Keep the packaging, tags, and included accessories when possible. Read the product-specific rules before assuming that a standard return window also allows an opened item.
Are the policies on Lookup Return Policy verified?
Check the status shown on each retailer page. Reviewed summaries include a source-review date, while draft summaries are clearly labeled as awaiting editorial review. A review date does not guarantee that a retailer has not changed its policy since that check. This site is independent, does not approve returns or issue refunds, and does not replace the retailer’s current official terms.
A better return starts with a little clarity.
Get practical tips for receipts, packaging, and refund timing.